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This discussion topic has been answered Discussion topic: Wont upgrade internet

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Avatar for Carol211
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This message was authored by: Carol211

Message posted on ‎22 Sep 2026 09:04 AM

Wont upgrade internet

Need upgrade  as my sky internet  is bad and need it thay say thay cant do mine BUT  thay in my street now doing bunglow  same as mine  

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎22 Sep 2026 10:55 AM

Re: Wont upgrade internet

Posted by a Superuser, not a Sky employee. Find out more

@Carol211 

 

@GD1 wrote:

@Carol211  Can you post the results of this page removing any address/cabinet data before posting.

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎22 Sep 2026 09:08 AM

Re: Wont upgrade internet

Posted by a Superuser, not a Sky employee. Find out more

@Carol211  Can you post the results of this page removing any address/cabinet data before posting.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Carol211

Message posted on ‎22 Sep 2026 10:51 AM

Re: Wont upgrade internet

  • Open reach  i.e sky wont upgrade  my internet as off bungalow  but thay in street doing others   same as mine think the young lad that came put few months  ago made a bad mistake   my  internet  is **bleep** got a bits here 
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This message was authored by: Daniel0210 Answer

Message posted on ‎22 Sep 2026 10:55 AM

Re: Wont upgrade internet

Posted by a Superuser, not a Sky employee. Find out more

@Carol211 

 

@GD1 wrote:

@Carol211  Can you post the results of this page removing any address/cabinet data before posting.

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Message posted on ‎22 Sep 2026 11:01 AM

Re: Wont upgrade internet

Posted by a Superuser, not a Sky employee. Find out more

@Carol211Sky have no control over the roll of fibre that is down to Openreach.

 

It is not that unusual  that Openreach only connect some properties in a road. The site @GD1 linked can tell us why. It is quite possible they will comeback to include your property but sorry you will have to be patient.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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