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Discussion topic: Will drilling be required?

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This message was authored by Kaibex1 This message was authored by: Kaibex1

Will drilling be required?

I have just received the equipment for my Wifi installation and was wondering if the engineer would have to drill into the wall to change over the Master Socket as the current one we have installed only has one socket (which may be for landline, not too sure) or if they can just change over the socket without drilling as I currently live in a flat.
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Will drilling be required?

Posted by a Superuser, not a Sky employee. Find out more

@Kaibex1  What service are you getting from Sky? Is it superfast or ultrafast broadband?

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Will drilling be required?

Posted by a Superuser, not a Sky employee. Find out more

@Kaibex1 

 

That would depend on whether you are getting superfast fttc or ultrafast fttp

 

If the former then openreach may change the mastersocket to a more modern one 

 

If the latter openreach will probably nef to drill to get the fibre cable through internally

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Kaibex1
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This message was authored by Kaibex1 This message was authored by: Kaibex1

Re: Will drilling be required?

It would be Sky Broadband Ultrafast 1 and Sky Pay as you talk @Highlinder 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Will drilling be required?

Posted by a Superuser, not a Sky employee. Find out more

@Kaibex1 

 

Could you enter your full postal address below and post the table and the notes below after removing the address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Kaibex1
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This message was authored by Kaibex1 This message was authored by: Kaibex1

Re: Will drilling be required?

@cookiemonsteruk 

Kaibex1_0-1694702900445.png

This seems to pop up when I enter the address however, when I spoke to Sky on the phone when setting this up they ensured me that they can install it and drillling was not required as I had to change from Virgin Media to Sky because of this.

 

I am also on the top floor of the building.

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Will drilling be required?

Posted by a Superuser, not a Sky employee. Find out more

@Kaibex1 

 

That's a strange response from the bt wholesale site. Is this a new build or recently renovated block of flats 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Kaibex1
Topic Author
This message was authored by Kaibex1 This message was authored by: Kaibex1

Re: Will drilling be required?

@cookiemonsteruk 

 

I'm not 100% sure how new the building is, it has free wifi for the 18 flats however, I can see other people have Sky and Virgin in the building (As the signal strength is very high)

 

The free wifi is also dreadful and I cannot use my devices as I would usually which is the reason I am trying to find a suitable provider

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Will drilling be required?

Posted by a Superuser, not a Sky employee. Find out more

@Kaibex1 

 

Ultrafast 1 ie 150 Mbps can be delivered via g.fast over the same copper line and drilling would not be required or by full fibre fttp where drilling more than likely be required . However its difficult to work out with bt wholesale playing up

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Will drilling be required?

Posted by a Superuser, not a Sky employee. Find out more

@Kaibex1 

 

Could you try the same on bt wholesale site with a different flat that you know has sky broadband

 

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Kaibex1
Topic Author
This message was authored by Kaibex1 This message was authored by: Kaibex1

Re: Will drilling be required?

I do think the building must be new as all the other flats say the same line on bt Wholesale

 

On my Sky app it shows the broadband in 3 steps, being 1.Sky Hub delivery (Which was today) 2.Sky broadband engineer visit and 3. Sky Broadband activation.

 

The kit was delivered today and the other 2 are sheduled for on the 16th

 

I don't have much knowledge of this but if a master socket is already in the room would the correct wiring not already be there to just change over?

Or if like you say Ultrafast 1 can be delivered without drilling the engineer could go that route?

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Will drilling be required?

Posted by a Superuser, not a Sky employee. Find out more

@Kaibex1 

 

Probably whats happened is your own flat has been off openreach radar due to being with virgin but sky will know due to other residents

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Will drilling be required?

Posted by a Superuser, not a Sky employee. Find out more

@Kaibex1 

 

1.Sky Hub delivery (Which was today) 

 

On the back of the hub does it say sr203 or sr204

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Kaibex1
Topic Author
This message was authored by Kaibex1 This message was authored by: Kaibex1

Re: Will drilling be required?

@cookiemonsteruk 

The back of the hub says SR204

 

Regarding the Virgin, I have just moved in and had to cancel the virgin installation as they don't really want any drilling, I am also only here for 10 months for my university year

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Will drilling be required?

Posted by a Superuser, not a Sky employee. Find out more

@Kaibex1 

 

Yep. Thats defo g.fast via the existing copper line. The engineer visit is to upgrade you mastersocket to a 5c mastersocket with a g.fast faceplate. Rest assured no drilling required

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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