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Discussion topic: Wifi

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This message was authored by: NicoleButt

Wifi

Issues again with wifi, wifi is about rubbish for devices in the home. Also Netflix disnwy plus etc isn't working or when it does it constantly buffers and again wifi isn't connecting to tv. Plus the mbs is mich lower than before as I explained last time. Since having new contract and nee Internet hub it's not worth the money I am paying.
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This message was authored by: Chrisee

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@NicoleButt you are not talking to Sky by posting in the forum and given this looks yo be your first post therefore I assume you are referring to a call to Sky.

 

To stream video in UHD need at least 25Mb/s at the streaming device free of inrerference. You can use the Netflix app's Network Test in the Get Help menu to see the actual figure. A lot depends on the layout of your home and how it is built. Usual tips are make surecthe device you are using to stream arecout in the open not behind or under other equipment which is why so many people have issues with Firesticks. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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