Wifi?

[Karen247]

Wifi isn't working properly. Things aren't downloading . And very slow

[Simon957]

Could you give us a bit more of an idea what broadband plan you're on e.g fibre vs standard connection.

Have you tried running a connection check in your sky account:

https://www.sky.com/servicechecker

If you can post a screenshot of the result(being careful to remove any personal information) we may be able to help ypu better.

[Karen247]

Thank you. Turnt out to be router problems