04 Mar 2024 09:32 PM
I Have WiFi separated in 2g and 5g and have all smart home devices connected to 2g. However the WiFi Web on the 2 g keeps failing and requiring to be re started.
05 Mar 2024 07:22 AM
Posted by a Superuser, not a Sky employee. Find out more@Msilva assume you mean you have split the 2 wifi bands and it is the 2.4GHz band that you are having issues with - 2g and 5g refer to mobile networks and are entirely different technology.
The 2.4GHz wifi band is often affected by interference from your neighbour's WiFi networks as it only has room for 3 or at most 4 networks without interference. You can try rebooting your Sky hub which will try to find the channel with the least interference but you may have to do thst quite frequently. Alternstively you can try to find the best channel yourself manually try ch1,6,11, 3 or 9 but again you msy hsvecto do thst quite frequently. You can download an app called Wifi Analyzer onto a windows or Android ceveice which will show you graphically what channels the networks within range ofvtgecdevices wifi adapter allowing a more scientific approach.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion