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Discussion topic: Wifi

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Avatar for GINNAK2
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This message was authored by: GINNAK2

Message posted on ‎12 Jan 2026 10:42 AM

Wifi

I can't connect either of my pucks, laptop, phone etc., they appear to be unable to see the router.

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎12 Jan 2026 01:20 PM

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@GINNAK2 check the indicator lights on the hub using this guide https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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