@Serafina once the connection has been down for roughly an hour the online service checker should be ablectonwalk you through some checks before booking an engineer to check the line. Otherwise give Sky a call.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
