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Discussion topic: Wifi

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This message was authored by: Priv

Wifi

My wifi is not workint and has a orange light

 

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This message was authored by: JimM1

Re: Wifi

@Priv See if the links below help you in any way!

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

 

 

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test! This should determine if there's an identified fault affecting multiple households.
https://www.sky.com/servicechecker

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This message was authored by: Priv

Re: Wifi

The service checker is saying my service is but internet light off

 

This message was authored by: GD1

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Priv  You may need to run it again later to see if it picks up a fault.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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