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Discussion topic: Wifi

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This message was authored by: Campbell297

Wifi

Wifi has gone down and won't work but service checker states everything is working fine
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This message was authored by: vina_bian

Re: Wifi

same thing has happened to me i think skys wifi has gone down for anyone 😞

This message was authored by: justAry

Re: Wifi

Yh same for me

This message was authored by: Mllewellyn1

Re: Wifi

Yeah, my sky wifi box keeps flashing green! Everytime, it sucks it disconnected while i was playing my game, im switching wifi providers f this! 

This message was authored by: Dougie180

Re: Wifi

Mines just gone too it's been shocking recently! 

This message was authored by: Zeez

Re: Wifi

Having same issue, is everyone's still down?

This message was authored by: caesarome

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

When it is down after midnight to around 6am then it could be overnight maintenance taking place.

 

If it still down later then the first thing to check is this link to see if there are any outages in your area, it doesn't always pick up issues straight away so it might be worth trying again later if this is the case:
https://www.sky.com/servicechecker


If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

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This message was authored by: Zeez

Re: Wifi

Tried service checker, shows no issues. Reset multiple times, checked all cables and still no luck

This message was authored by: Mllewellyn1

Re: Wifi

I'm trying to cancel sky rn i should be intitled to cancel without a termination fee, i been constantly having problems with it, im not even getting the speed im supposed to get its rediculous! And sky uses CGNAT to reserve IP Addresses

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