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Discussion topic: Wifi

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This message was authored by Pointy3 This message was authored by: Pointy3

Wifi

I can't get Wi-Fi in my house upstairs anywhere it's appalling 

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Pointy3
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This message was authored by Pointy3 This message was authored by: Pointy3

Pointy3

Still shocking internet !!!! Pay my bill on time and no help at all! I'm cancelling everything tomorrow morning!! Appalling!!

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Pointy3 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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