Wifi

[Michelletalbot197]

Hi just wondering why our WiFi is £45 a month never use to be that much it was less then £45 why is it that much please don't understand if keep putting prices up might have to look somewhere else for cheaper WiFi that is so expensive for a month

[jamesn123]

@Michelletalbot197 

When you take out a contract with any ISP you are usually taking it out on a minimum term with an offer price. When this minimum term ends (Usually 18 months) your price will revert to the full list price of the product. 

How long have you had broadband with Sky?

[Michelletalbot197]

Been with sky for over 5 years now and i no it was never that much before 

[jamesn123]

@Michelletalbot197 

If you've been with Sky for 5 years and never re-contracted then you would have been paying full list price for about 3.5yrs. Additionally all packages have a price increase each year in April in line RPI. If you want to get the price back down I would recommend you call and re-contract with Sky.

[Daniel0210]

@Michelletalbot197 
Sky will have told you the date the discount was ending when you took it out. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave