Wifi working poorly

[Javi_pg]

Hi, 

latelly WiFi is working very slow, and sometimes my devices even detect no internet. ( it's not a device issue as all the devices have same beheivour).

please, I really need good internet. 

as you know the bills are increasing and the quality of the service is getting even worse. I would like you to do any improvent, I need this sorted.

thanks in advance 

[Highlinder]

@Javi_pg  black or white router from Sky?

[Javi_pg]

It's a black one 

[JimM1]

@Javi_pg Take a look at the link and say what you see regarding the hub and the lights if anything when you have the condition!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Link to your other post from a month ago! You never answered that!

Wifi do not provide internet | Sky Community