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Discussion topic: Wifi unstable

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This message was authored by: Rich+in+name+not+in+balance

Wifi unstable

Im having severe issues with the stabilty of our Sky wifi. We've been having battery issues with a wireless security camera, but upon investigation they have noted unstable wifi, which means the camera is continually dropping out subsequently searching for a stable signal. It seems that this has been goingbon for around 6 months or so but ive had no reply from messages ive sent to Sky directly. 

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This message was authored by: ThePope27

Re: Wifi unstable

Hi @Rich+in+name+not+in+balance,

 

Have you split the 2.4ghz and 5Ghz networks from your router as some CCTV cameras only connect via 2.4ghz network.

________________________________________________________________________________________
Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
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This message was authored by: Rich+in+name+not+in+balance

Re: Wifi unstable

Ill give it a try, but being honest, im noticing all devices drop in and out frequently. (I am replying using mobile data as my phone keeps dropping connection!)

This message was authored by: ThePope27

Re: Wifi unstable

One thing I noticed was my neighbour had virgin media wifi and it had some "smart" channel optimisation, it used to bomb my wifi network out of existence. I had to go round my neighbours to disable that feature from the router. 

Do you have any virgin wifi networks in your neighbourhood? 

________________________________________________________________________________________
Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
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