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Discussion topic: Wifi signal issues

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This message was authored by: Geraldine05

Wifi signal issues

Hi we've recently moved to sky max wifi because the signal in the attic was shocking . But we are still having an issue . Should we have recived the pods I've read about to help with the issue or do I need to request them ? If so has anyone gotva number to actually speak to someone? . Thanks in advance
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This message was authored by: Chrisee

Re: Wifi signal issues

Posted by a Superuser, not a Sky employee. Find out more

@Geraldine05 you need to call Sky to request a pod extender. Calling on your Sky Talk or Sky Mobile  by dialing 150 gives you a free call or call any of Sky's 03 numbers but there is no way of escaping Sky's automated IVR system I am sorry tonsay.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Geraldine05

Re: Wifi signal issues

Thank you just phoned them and after running checks they are sending me a booster , fingers crossed it helps
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