Wifi security on PS5

[TBev27]

Hi,

I recently purchased a PS5 and I am having issues with the wifi speed. I have the Sky Connect 900mbps router, and have already done 5ghz and DNS settings. Speed is as low as 11kbps (I know!) but only on the PS5 itself, all other devices work perfectly. I have tried to look for potential security issues regarding the PS5 and have found that I only get my usual speed when I change the router to an open network, which naturally, I don't want to do for safety reasons. Is there maybe a setting that's restricting its usage on the PS5? Thank you

[JimM1]

@TBev27 Is this a business product that you have?

[TBev27]

Hi there, yes it is, it was offered to me with OneUtilty.

[JimM1]

@TBev27 As you have a business hub, you would also have a contact number for the specialist team that deal with all those enquires, that is what you need to do and ask your question there.