Wifi pods

[1nf1n1t1]

How do i get the wifi pods? As i have only just got sky broadband and so far i am not impressed by the coverage from the router. Cant say i am impreesed with customer service or rather the fact you cant speak to anyone! Its all well and good that the sky app tells me i have a poor connection to a device.... I know that already by the fact i cant use it! How do i get the pods to hopefully resolve this problem

[TimmyBGood]

@1nf1n1t1 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.