@Shab it depends on what is giving the message but there are multiple possibilities. To troublecshoot first look at the lights on your Sky hub as they can tell you what is going on https://www.sky.com/help/articles/hub-lights-explained-start
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
