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Discussion topic: Wifi not working
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This message was authored by: Willywillywonka
Message posted on 25 Nov 2024 10:18 PM
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Wifi not working
Wifi not working box not connected but my sky is saying its all ok please help
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Nov 2024 07:17 AM
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Re: Wifi not working
@Willywillywonka if the Sky hub shows it has lost connection this morning (see https://www.sky.com/help/articles/hub-lights-explained-start) run the Service Checker in the My Sky app over a mobile connection. If thst doesnt tell you Sky are aware of a fault affecting your line givecthem a call and report the issue. Given last weekends storm repair times may take longer than the standard 2 full working days unfortunately.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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