25 Mar 2024 06:24 PM
My WiFi isn't working, I have 4 green lights on my router and the tests on the Sky.com page show no faults but I can assure you, nothing is working - I'm currently having to hotspot from my mobile
26 Mar 2024 08:16 AM
Posted by a Sky employeeHi there, @Rossco91. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
28 Mar 2024 08:30 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion