12 Jan 2025 03:04 PM
Every day my WiFi broadband drops and I get no Internet and my TV stops working as I have the sky go box that connects via the Internet.
It's been happening on and off all different times of the day. It's not good enough when you pay for a service that constantly stops working.
13 Jan 2025 11:10 AM
Posted by a Sky employeeHi @Cazmum1
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
04 Feb 2025 08:29 AM
Posted by a Sky employeeUpdate-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
04 Feb 2025 08:40 AM
I would like this to be escalated please as this is still helping
04 Feb 2025 11:23 AM
Posted by a Sky employeeHi @Cazmum1
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
06 Feb 2025 11:30 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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