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Discussion topic: Wifi keeps dropping out been happening for 6 months

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This message was authored by Hamzahbutt This message was authored by: Hamzahbutt

Wifi keeps dropping out been happening for 6 months

Wifi keep dropping on all devices. Very annoying now, been happening for months but though it would sort itself out. Very unhappy.
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Wifi keeps dropping out been happening for 6 months

Posted by a Superuser, not a Sky employee. Find out more

@Hamzahbutt what happens to the lights on the hub when you lose connectivity see https://www.sky.com/help/articles/hub-lights-explained-internet-off

 

If you get your broadband over a copper phone line occasional loss of connection to the cabinet is not unusual especially in bad weather. Openreach only accept faults if the frequency iis multiple drops per day as the system should automatically control the stability.  If you post your hub's connection stats forum members can probably advise whether your issue would be likely to amount to a fault. See Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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