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Discussion topic: Wifi keeps cutting out

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This message was authored by: Paula551

Message posted on ‎18 Mar 2024 03:10 PM - last edited: ‎19 Mar 2024 01:12 PM by Staff

Wifi keeps cutting out

To say we have fibre our phone keep going to 4 G rather than Wi-Fi and smart to is poor signal 

 


Moderator note: Changed title to reflect topic more.

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Avatar for Simon957
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This message was authored by: Simon957

Message posted on ‎18 Mar 2024 06:46 PM

Re: Wifi

If you try turning off mobile data does the wifi connection stay stable over time?

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This message was authored by: Paula551

Message posted on ‎18 Mar 2024 09:30 PM

Re: Wifi

No that's how we noticed we are using data whilst at home 

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This message was authored by: jamesn123

Message posted on ‎19 Mar 2024 12:58 PM

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

Hi @Paula551 

Please post your router stats

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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