Discussion topic: Wifi issues
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Message posted on 27 Apr 2025 09:41 PM
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Wifi issues
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Message posted on 27 Apr 2025 09:49 PM
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Re: Wifi issues
Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 27 Apr 2025 10:04 PM
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Dropping agaun
Message posted on 27 Apr 2025 10:09 PM
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Re: Dropping agaun
@Mason4 I have merged your latest thread to this existing thread that is discussing the same issue, a new thread isn't required.
Did you follow the advice posted by @caesarome
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 27 Apr 2025 10:15 PM
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Dropping again wifi issues
Message posted on 27 Apr 2025 10:17 PM
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Wifi issues
Message posted on 27 Apr 2025 10:25 PM
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Re: Dropping again wifi issues
@Mason4 Not sure if you are aware off this, but posting on the user Forum you are NOT talking to sky, we are all user's just like you.!!!
Message posted on 27 Apr 2025 10:26 PM
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Re: Wifi issues
And again @Mason4 I have merged your latest posts so why not start reading what we are saying to you, especially about running the tests on your line.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 27 Apr 2025 10:29 PM
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Re: Dropping again wifi issues
It's sky there self that's the issue this is just a community page. If your internet keeps dropping then I suggest calling sky in the morning to fix your issue as that is what I'll be doing
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