Wifi issues

[Byuff]

My router has a white light , checks on the app say it's fine but neither of my mobile devices work on broadband 

Xbox states DnS isn't resolving Xbox server names 

turned router off and on .. not helped 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147