Since having fibre installed last week. Our home WiFi connected is less reliable than be we had fibre, it disconnects and reconnects frequently and we only have 4 bars when neighbours have 5. Also I still have no phone line connection. Fibre was supposed to improve things not make them worse. Please advise when this will be resolved.
Posted by a Superuser, not a Sky employee. Find out more
Have plug the phone into the back of your hub ? If you are on full fibre broadband to the property then the old phone line will not work and have you run a service check through the sky website or my sky app?
@BeverleyLee Is the phone now plugged into the back off your sky hub, but 24-4hrs is enough normally for it all to work, so you need to get onto sky about that by calling them. 2 parts to the phone outgoing and incoming calls and one may work before the other so check both parts off that!
