This discussion topic has been answered Discussion topic: Wifi is dreadful

This message was authored by: LMaria1986 · ‎06 Jul 2026

I am paying for a wifi max and honestly don't know what I am paying extra for.

the wifi drops in and out on most of our devices, including phones and cuts out during work calls on my laptop.

what can you offer to provide better connection, it seems worse upstairs and in my kitchen. Further places from the hub

This message was authored by: TimmyBGood · ‎07 Jul 2026

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎06 Jul 2026

@LMaria1986 wrote:

I am paying for a wifi max and honestly don't know what I am paying extra for.

Have you claimed one or more Max 'pods' (boosters)?

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: LMaria1986 · ‎07 Jul 2026

What are these,? Is this something I get through sky? Thanks

This message was authored by: TimmyBGood · ‎07 Jul 2026

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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