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Discussion topic: Wifi has dropped drastically

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This message was authored by: lizzbizz

Wifi has dropped drastically

I'm working from home and am struggling to type anything. The download speed has dropped to 31.86 and upload is on 17.01. 
what is going on????

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This message was authored by: Highlinder

Re: Wifi has dropped drastically

Posted by a Superuser, not a Sky employee. Find out more

@lizzbizz  black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: JimM1

Re: Wifi has dropped drastically

@lizzbizz And also what is it supposed to be, down is low if the up is at 17.

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This message was authored by: lizzbizz

Re: Wifi has dropped drastically

It's a white router. Literally had it for about a month 

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This message was authored by: lizzbizz

Re: Wifi has dropped drastically

Usually the download speed is well over 100. I was trying to work but everything was incredibly slow. It was fine this morning. Had meetings etc. and all was fine. It went very slow in the afternoon and couldn't work at all so told my boss and had to stop working!

This message was authored by: JimM1

Re: Wifi has dropped drastically

@lizzbizz What package do you have from sky? And are you doing this all as a wireless connected system, have any pods, booster.s extenders, mesh tied into the system. Networking is 100% shared, and one rogue device can cause havoc when you least expect it, not saying that is what is going on with what you have just making you aware.

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This message was authored by: lizzbizz

Re: Wifi has dropped drastically

I have Full Fibre Gigafast. We only have one router. No other devices to boost the signal. 

This message was authored by: JimM1

Re: Wifi has dropped drastically

@lizzbizz Try this speed test link below, has a lot off information, closer to the hub better the result, and do so at a few varying times so you can compare what is going on. Poor wi-fi device you will get poor results, and make sure that the wireless network is quite when you test!

Will find the post i did earlier and link so you can see what to expect. Look at picture on the link.

 

Upgraded my subscription but still getting the sam... | Sky Community

 

https://speed.cloudflare.com/

 

 

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