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Discussion topic: Wifi dropping

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This message was authored by: Br3nt

Wifi dropping

Seems like I'm in the same boat as many other users. Wifi keeps dropping out, even though I'm sat next to the black router!

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This message was authored by: Highlinder

Re: Wifi dropping

Posted by a Superuser, not a Sky employee. Find out more

@Br3nt Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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This message was authored by: Br3nt

Re: Wifi dropping

Router Statistics
System Up Time: 05:55:58
Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
WAN WANoE 537943 1453297 0 2660 1550 05:54:01
LAN Up 338461 126261 0 1466 118 05:55:58
WLAN (2.4 GHz) Up 895510 120210 0 2112 1259 05:54:45
WLAN (5 GHz) Up 735435 180460 0 442754 24318 05:54:09
Broadband Link Downstream Upstream
Connection Speed 549900 kbps 75000 kbps
Poll Interval:
Seconds (at least 3s):
10
Set Interval Stop

This message was authored by: Highlinder

Re: Wifi dropping

Posted by a Superuser, not a Sky employee. Find out more

@Br3nt  Did you re-start the router yourself  with just under 6 hours uptime. If it drops again can you post the router stats  again but without re-starting the router so that the evidence is not deleted.

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This message was authored by: Br3nt

Re: Wifi dropping

Will do. Thanks for your help.

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