0

Discussion topic: Wifi dropping out

Reply
This message was authored by: RNM1

Wifi dropping out

Constantly getting WiFi drop outs when in the garden or conservatory. This is either on my phone or my pad. I have tried all recommended tests, have WiFi booster, guaranteed signal but just drops off either middle of game, program or search. Poor service again from sky.
Reply

All Replies

This message was authored by: TimmyBGood

Re: Wifi dropping out

Posted by a Superuser, not a Sky employee. Find out more

@RNM1 

 

Sky doesn't say they provide WiFi to external spaces, and the wording of the 'Enhanced Wall to Wall WiFi Guarantee' specifically excludes them.

 

An attached conservatory is included but can often be difficult to reach, particularly if there's an external wall with foil laminate foam insulation involved.

 

1000012234.jpg1000012234.jpg

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for RNM1
Level 1 icon
Topic Author
This message was authored by: RNM1

Re: Wifi dropping out

Thanks, but going to contact them because it happens far too often in too many locations.  It's even happening on the TV now.

Reply