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Discussion topic: Wifi dropping out

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This message was authored by Jamesw224 This message was authored by: Jamesw224

Re: Wifi dropping out

I raised it on Twitter and Sky directed me to this page:

 

https://www.sky.com/help/articles/broadband-diagnostic-wifi-drops

 

not sure it takes me any further forward but sharing just in case

This message was authored by Highlinder This message was authored by: Highlinder

Re: Wifi dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Jamesw224What has to be determined is was the Wi-Fi or your internet that is going out.

 

Do you  have a black or white router from Sky.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Jon_H This message was authored by: Jon_H

Re: Wifi dropping out

I have black router.

I did checks via sky that said service was OK to the router.

I agree it's impossible to tell exactly what the faults are. I suspect everyone reporting here has they're own specific issue. Mine has temporarily been resolved by taking the powerlines out of the way.

I'll try and restart them later and see.

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