Wifi dropping out or failing to load on phones

[Ngd2505]

We are all having issues with wifi on our iPhones. We are connected but webpages aren't loading correctly or apps are slow or not loading. As soon as you turn the wifi off on the phone, whatever you are trying to open loads instantly. It's starting to get really frustrating paying so much money for fast fibre and not having fully working wifi in the home. It works perfectly on consoles connected via Ethernet. It's just the wifi . It hasn't always been like this either - just the past few weeks or so

i have turned the router off and back on 

[jamesn123]

Hi @Ngd2505 

Have you tried changing the WiFi channel manually on the hub?

https://helpforum.sky.com/t5/Broadband-Talk/How-to-change-your-Sky-wireless-channel/ba-p/2687733

[Ngd2505]

Hi, I hadn't tried that but I've done that now and selected a one at random. I will see if that works. Thank you