0

Discussion topic: Wifi dropping ever since the blackout the other day

Reply
This message was authored by jovshh This message was authored by: jovshh

Wifi dropping ever since the blackout the other day

Ever since the fault the other day with sky across the country, my WIFI has been cutting in and out very often. I will be trying to download something and my speeds go from 8 MB/s to 8 Byte/s, It's really been getting on my nerves as I've rebooted the sky hub multiple times, even tried to move the WIFI box or reset my connections. It's been especially bad on my 5ghz connection to the point where I can't even watch YouTube videos without buffering. I've done plenty of googling and attempts of looking for people with similar issues, yet when I've tried all of the ways to "fix" it, nothing has worked. Here's a screenshot of the Sky Hub statistics.
Reply

All Replies

jovshh
Topic Author
This message was authored by jovshh This message was authored by: jovshh

Re: Wifi dropping ever since the blackout the other day

jovshh_0-1695492154935.png

 

Sorry forgot to add the screenshot, but here it is

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wifi dropping ever since the blackout the other day

Posted by a Superuser, not a Sky employee. Find out more

@jovshh 

Have you done a factory reset on your hub by holding the reset button down for 30 seconds?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
jovshh
Topic Author
This message was authored by jovshh This message was authored by: jovshh

Re: Wifi dropping ever since the blackout the other day

Yeah I have, multiple times. It mostly happens one the 5ghz connection, randomly disconnecting and losing all internet

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wifi dropping ever since the blackout the other day

Posted by a Superuser, not a Sky employee. Find out more

@jovshh 

HMm that is odd as your rotuer stats dont show any problems. Do you use any boosters/extenders at all?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion