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Discussion topic: Wifi devices
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This message was authored by: Chelsea+Rae
Message posted on 28 Apr 2026 08:51 PM
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Wifi devices
Devices like phones and iPads are not getting the WiFi connection, but the TV's are working fine. Please help.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 28 Apr 2026 10:00 PM
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Re: Wifi devices
@Chelsea+Rae wrote:
Devices like phones and iPads are not getting the WiFi connection
Can they not see your network at all, have you tried rebooting the both of them ?
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Chelsea+Rae
Message posted on 02 May 2026 10:14 AM
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Re: Wifi devices
Thanks for your help. I rebooted and reconnected. We upgraded the broadband and it seemed to have booted our smaller devices off the connection. All sorted now.
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