Wifi cutting out

[Poppy42]

Hello 

I've never had problems with my wifi before but yesterday and this morning my wifi keeps cutting out. The orange lights come on on the router and I work from home so it's pretty stressful. What can I do to fix it please? Thank you! 

[JimM1]

@Poppy42 The orange / amber light is it Internet/Voice, Wi-Fi is nothing to do with the system but you may be having a Broadband issue!

You could try running a diagnostic so the link for that is below, also about the lights linked also for you!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start