Wifi consistently dropping out

[SLoro]

Hi, im new to sky WiFi. I work from home upstairs in my home, since changing from BT to sky im loosing WiFi connection to my laptop continuously, a couple of times an hour. This has never happened before, only after changing to sky. I'm paying for the max option, please can I be sent some sort of booster so the WiFi reaches upstairs? Thanks

[JimM1]

@SLoro That takes you giving sky a call, the Forum post does not do it, call them dialing 150 on your landline! details all about that are linked below!

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee