Wifi connection

[Mariam29]

We got a new router fitted in with the fibre but the connections isn't good upstairs! 

[JimM1]

@Mariam29 What new hub did you get, and was the old hub working as expected before all this change, see the link below about hubs that sky have!

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have