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Message posted on ‎25 Jun 2025 12:58 PM - last edited: ‎26 Jun 2025 09:53 AM by Community Manager

Support phone number?

Does anyone have a phone number for Sky Broadband support?

 

I'm going round in circles online with their checkers and with their phone system [removed]because of wifi issues and one month in am seriously considering cancelling my new contract as I simply cannot get to speak to anyone.

 

Anyone have the number please?

 

And also one for customer service to cancel too please.

 

Moderator Notes: Removed contact details

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Message posted on ‎26 Jun 2025 10:00 AM

Re: Support phone number?

Posted by a Superuser, not a Sky employee. Find out more

@Radio59   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Superuser
This message was authored by: GD1 Answer

Message posted on ‎26 Jun 2025 10:00 AM

Re: Support phone number?

Posted by a Superuser, not a Sky employee. Find out more

@Radio59   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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