Wifi connection issues

[Terri36]

When I am in my bedroom WiFi won't connect to my phone I have to keep getting my phone restarted to connect to 5g then it takes about an hour or so to connect to wifi if it even does

i cant do this up the stairs to test it as it won't connect to my phone 

[caesarome]

@Terri36 

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Select "No, I still need help" at the bottom on the above link.