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Discussion topic: Wifi connected no internet

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This message was authored by: Courty100

Message posted on ‎02 Dec 2025 06:56 AM

Wifi connected no internet

We have had the wifi box changed. Thw broadband is now working. We had a message saying wifi connected no internet. Turned off and on again. Still not working. Any ideas??
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎02 Dec 2025 07:48 AM

Re: Wifi connected no internet

Posted by a Superuser, not a Sky employee. Find out more

@Courty100 check the lights on your new hub and follow the instructions here https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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