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Discussion topic: Wifi and tv box

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Sophie325
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This message was authored by Sophie325 This message was authored by: Sophie325

Wifi and tv box

‎22 May 2024 10:03 PM

I am having  issues with my wifi and tv box the tv box keeps turning off and nothing will load on my wifi

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Wifi and tv box

‎23 May 2024 06:14 AM

Posted by a Superuser, not a Sky employee. Find out more

@Sophie325 forum members are not Sky staff so we would need more information beforecwe can help. Details like what the leds on the Sky hub are showing (see https://www.sky.com/help/articles/hub-lights-explained-start) and what TV box you have - Sky HD+, Sky Q or Sky Stream - as a start.  

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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