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Discussion topic: Wifi Calling - new IOS update

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This message was authored by ScottEsposito This message was authored by: ScottEsposito

Wifi Calling - new IOS update

Hello,


Ever since the latest update of ios 18.2.1 I haven't been able to use WiFi Calling. My calls don't ring and I don't receive any calls?

 

I've seen that quite a few people are having this issue, has anyone managed to find a fix for it?

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Wifi Calling - new IOS update

Posted by a Superuser, not a Sky employee. Find out more

@ScottEsposito there were a number of similar reports but the frequency has dropped off. I don't believe there is a any issue with Sky Broadband as I just tested two of our  iPhones which are on different mobile suppliers (Sky Mobile and 3) and both can make and receive wifi calls. normally. It is worth checking with your network provider as they have to authorise wifi calling.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
ScottEsposito
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This message was authored by ScottEsposito This message was authored by: ScottEsposito

Re: Wifi Calling - new IOS update

I have checked with Three and they say it's not an issue on their end of things. I have a iphone 12 with WiFi calling enabled.

 

I have tried changing my security level from WPA-3T to WPA-2 then 3 then back to the default WPA-3T - Didn't fix anything.

 

Tried forgetting the network and readding it - Didn't fix anything.

 

A lot of people are having the same issue

This message was authored by Chrisee This message was authored by: Chrisee

Re: Wifi Calling - new IOS update

Posted by a Superuser, not a Sky employee. Find out more

@ScottEsposito Sky tell us they are looking into the problem. If you havecthe white Sky hub try reducing the security from WPA3-T to WPA2 which for some odd reason is reorted as having w orked for others but it beats me hoow it could

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Smurf5095 This message was authored by: Smurf5095

Re: Wifi Calling - new IOS update

I have the same issue on my iPhone 13

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