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Discussion topic: WiFi

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This message was authored by: PK28

Message posted on ‎10 May 2025 09:18 AM

WiFi

Hi I had engineer out about my broadband and said everything ok internally so open reach come out and said there was loose wire connection and it all started working ok but when I'm on my phone it just buffers and takes ages to get into anything ?

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This message was authored by: JimM1

Message posted on ‎10 May 2025 09:53 AM

Re: WiFi

@PK28 Run the service checker to see what the line looks like, and it does take 24hrs from the engineer visit for the system to adjust.

Link Below...

 

https://www.sky.com/servicechecker

 

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This message was authored by: PK28

Message posted on ‎02 Jun 2025 07:32 AM

replacement router

hi my broadband with sky is terible keeps cutting out openreach said its the equipment i need a new router

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This message was authored by: Daniel0210

Message posted on ‎02 Jun 2025 08:07 AM

Re: replacement router

Posted by a Superuser, not a Sky employee. Find out more

@PK28 

You would need to call Sky to discuss. They'll probably want to troubleshoot this first. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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