@BillJames if you are running the speedtest on a device connected by WiFi it is likely the issue is WiFi speeds in your home which are controlled bybthe lay out and type of construction of your home. In many houeses you need more than the single Sky hub to get usable wifi in every room. Apart from ensuring your hub is in the best possible position which is out in the open on a surface so its signal isnt blocked by obstructions like radiators all you can do is pay for additional equipment.
Sky will sell you their WiFi Max package that can supply up to 3 extenders but the highest speed thry guarantee is 25Mb/s. You can buy your own WiFi equipment which can potentially achieve higher speeds.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
