29 Sep 2024 04:00 PM
The WiFi light on my router keeps going off. Connecting to mobile devices but not working on apps and having to switch back to mobile data to load anything. This has been happening for 3 weeks.
30 Sep 2024 09:33 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
02 Oct 2024 09:33 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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