Discussion topic: No internet light and no broadband but phone line ok
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Message posted on 29 Sep 2024 01:58 PM
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No internet light and no broadband but phone line ok
No broadband since Friday night.No internet light on Sky hub.Reset etc Changed connection cable from Sky Hub to Broadband port on wall microfliter.Changed Microfilter too.Pretty sure the problem is the sky feed into the house wall port - how to call a sky engineer asap
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All Replies
Message posted on 30 Sep 2024 09:36 AM
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Re: No internet light and no broadband but phone line ok
Hi there, @ncbp911. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 02 Oct 2024 09:36 AM
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Re: No internet light and no broadband but phone line ok
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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