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Discussion topic: WiFi stops working - green amber green amber

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This message was authored by: Shuvrobs10

Message posted on ‎30 Aug 2024 01:53 PM

WiFi stops working - green amber green amber

Hi how do you contact customer service - WiFi has been in and out the last few days and off most nights - not good with someone with insomnia - black hub lights green amber green amber - sky stream - have done the checker and says an issue at home 

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This message was authored by: cookiemonsteruk

Message posted on ‎30 Aug 2024 01:56 PM

Re: WiFi stops working - green amber green amber

Posted by a Superuser, not a Sky employee. Find out more

@Shuvrobs10 

 

Could you post your router statistics as shown below

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: Highlinder

Message posted on ‎30 Aug 2024 01:56 PM

Re: WiFi stops working - green amber green amber

Posted by a Superuser, not a Sky employee. Find out more

@Shuvrobs10  black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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