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Discussion topic: Not correct password

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This message was authored by: Jonathan45

Message posted on ‎30 Aug 2024 02:14 PM

Not correct password

Hi...just been set up. All green lights on. The automatic help guide has checked and says everything is ok. But both my mobile and tv say incorrect password when entering. I have photos of the password and what I am entering...tried now past 15 times. Help

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Superuser
This message was authored by: Highlinder

Message posted on ‎30 Aug 2024 02:21 PM

Re: Not correct password

Posted by a Superuser, not a Sky employee. Find out more

@Jonathan45  Do you have any other devices that have been able to connect with the password?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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