Discussion topic: WiFi still not working

This message was authored by: Jade1989x · ‎22 Mar 2025

Had an engineer come out today but the wifi is still freezing when watching tv and having another device on it at the same time.

This message was authored by: Chrisee · ‎23 Mar 2025

@Jade1989x you will have to talkto Sky to get this sorted. Ican see your post has been autoescalated to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Addie15 · ‎23 Mar 2025

Hi there! Thank you for escalating this. We have sent an invite to @Jade1989x.

Discussion topic: WiFi still not working

WiFi still not working

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