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Discussion topic: Where can I buy additional sky max pods

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This message was authored by: TheLock

Where can I buy additional sky max pods

Hi all 

 

The summary is I need to buy additional Sky max pods as Sky have issued me the maximum 3 pods and I cannot request anymore

I have recently moved into a new house

There is no fibre optic in the street I moved to (I had virgin 1GB before) now I'm stuck with 56Mbps

therefrore extended WiFi efficiently in each room is inporatnt as theee are 2 adults that work from home and 2 kids 

the issue is the office space is not in the house, the previous owners have hard wired LAN cables to these outbuildings which is great 

I have used 2 out of the three pods they issued me threre

leaving me with 1 pod for the entire house, which isn't enough 

Hiw do I get Sky to issue me more pods? (Sky does not consider outbuildings as part of the house, therefore coverage guarantee does not apply here)

How do I buy additional Sky max pods as Sky have issued me the maximum 3

 

Thanks  guys 

 

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This message was authored by: daveNOS

Re: Where can I buy additional sky max pods

Posted by a Superuser, not a Sky employee. Find out more

@TheLock The Max pods can only be supplied by Sky, if you have reached the limit they won't provide more.

You will have to look at buying your own 3rd party extenders or a mesh system. 

This message was authored by: FLC

Re: Where can I buy additional sky max pods

@TheLock 

Putting two Pods in the office space seems to be a waste, as a single Pod should be able to handle two devices connected to it. What was the reason for doing that?

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This message was authored by: TheLock

Re: Where can I buy additional sky max pods

Thanks FLC, it's two storage buildings (unfortunately far apart) therefore 1x pod per office 

This message was authored by: TimmyBGood

Re: Where can I buy additional sky max pods

Posted by a Superuser, not a Sky employee. Find out more

@TheLock 

 

They won't do so: the platform isn't intended to handle additional units, and, more to the point, the financial balance of the business model isn't either.  The 'guarantee' is actually a small refund, not complete coverage (and particularly not of outbuildings which the wording specifically excludes)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: TheLock

Re: Where can I buy additional sky max pods

Thanks @daveNOS wouldn't different 3rd party extenders mess up the network?

any particular ones you'd recommend?

I have my old BT mesh ones

would it be better to name them the same name as my Sky router? Or different names to avoid confusion in the network? 

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This message was authored by: TheLock

Re: Where can I buy additional sky max pods

Thank you @TimmyBGood 

So there is a cap on how many additinal units it can handle?

woupd adding 3rd party extenders also mess it up to your knowledge?

Thanks 

 

This message was authored by: FLC

Re: Where can I buy additional sky max pods

@TheLock 

If you can't get away with just using ethernet in the offices (you can get USB ethernet adapters), then the best solution would probably be to aa WAPs (wireless access points) in the offices & relocate the Pods to the main house. Use separate SSIDs for the WAPs so that you can be certain of connecting to the best signal.

 

If there's little coverage in the offices from the main system without the Pods then nothing should interfere beyond overlapping channels. A downloaded WiFi analyser will help you set the best channels on the WAPs.

 

If you want the whole property to be seemless then you'd need to cancel the WIFi Max (if you can), send the Pods back & buy your own mesh system instead of WAPs, turning off WiFi on the router. That would need one "master" connected to the router by ethernet, one in each of the offices & as many as you need to cover the house. Budget for five units but may need more.

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