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Discussion topic: WiFi speed

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BigLen1
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This message was authored by BigLen1 This message was authored by: BigLen1

WiFi speed

‎12 Jul 2024 05:01 PM

My WiFi speed is way below what it should be and I'm only getting 20mbps which just isn't enough. I'm only in the next room to my hub and I have full bars but the speed isn't there. 

can you please resolve.

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: WiFi speed

‎15 Jul 2024 05:39 PM

Posted by a Superuser, not a Sky employee. Find out more

@BigLen1 

Unless you have the Sky Max addon and your on an Ultrafast or Gigafast connection then 20mbps in a room would meet the WiFi guarantee criteria.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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